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TSB

Please see a selection of our films as discussed in our proposal.

 
 
TSB – Voice of The Customer
TSB
 
 
TSB – Operations Transformation
TSB
 
 
TSB – AEP Capabilities
TSB
 
 
Verde
Lloyds Banking Group

With changes mandated by the European Commission after the acquisition of Halifax by Lloyds TSB, there were potential changes which could cause some confusion with colleagues. All colleagues needed to be able to reassure customers that they wouldn’t be adversely affected by the changes occurring within the bank, and provide confident and accurate responses to any concerns which may arise.

 

Best regards,