Network Rail were launching a campaign to communicate Mental Wellness to their business. Their goal was to bring understanding to mental wellbeing and its importance, while educating their audience to be aware of the potential signs and symptoms of someone suffering with their mental health.
This was part of the same learning project as Ask Twice, training Managers to more effectively manage their direct reports with regards to Mental Wellbeing. This is one of two roleplays which play out the same scenario in two different ways. This first one is used early in the training and shows how even with good intentions you can make things worse. The follow up comes later in the course to show Managers what good looks like.
The main theme that we wanted to convey in this film is that people, no matter what impairments they might have are still people and should be treated as such.
With the addition of a message from David Oldfield the Executive Sponsor for Disability within Lloyds Banking Group and the individual specific impairment films, hearing from Lloyds employees and customers with Visual, Mobility, Hearing, Unseen and mental Health impairments we hoped to give helpful practical advice on how to treat everyone individually.